Category Archives: Passport Online Products

Tip of the week – Have you thought about using your Auto-responder to sell travel?

This great tip isΒ courtesyΒ of one of my agents. She was out of the office on a trip to Israel and set up her auto-responder to mention where she was, what she was seeing and even added a link to her website.

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Dramatic spike in cruise bookings during 2013 wave season

I wanted to share some pretty exciting news about our customer success with the Tandem Cruise Booking engine! We know adopting new tools takes time, and we have been patient. We have also been working closely with our users to enhance this product and provide the best shopping and booking experience for our agent users.

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Target Searches – Explained

“What is a Target Search?” I hear this question asked a lot by travel agents, so I thought I would explain what they areΒ and why they are important.

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Are you still using the default VacationPort colors?

VacationPort Users, did you know that there are several color scheme choices available to you beyond the basic colors?

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Tip of the week – Selling your preferred Suppliers

As you know Passport Online is the only company out there that helps you sell and highlights your consortiumΒ and favorite suppliers. This reminds me of a call from an agency that was referred to us by one of the suppliers that Passport Online works with, United Vacations. This loyalΒ agency really loved to work with United […]

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Moving beyond a “simple” search box

A search box is one of the most important features you can add to your site. Β Some customers will be coming to your site to browse around, but others know exactly what they’re looking for. A mixture of general search boxes and custom search boxes on various pages of your site will help guide them […]

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NexCite Users: How are you handling your email over the upcoming holidays?

Are you setting up an auto responder to let your clients know you’ll be out of the office? If you can’t remember how to setup your auto responder for your NexCite email account, we’ve put together instructions on NexCiteHelp.comΒ for this and a number of other email related topics.

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Tip of the Week – Sell Yourself with Testimonials

Are you posting testimonials on your web site? Testimonials are the best way to sell yourself by showing that you are good at what you do. And let’s face it, YOU can tell customers how good you are at what you do, but it means so much more to have another customer tell them!

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Missed our “Supplier Content, Move beyond a simple search box” webinar?

You can still view a recording of our recent webinar.

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Do you have an FAQ area?

Customers want to see what questions come up most often…and how you respond. Make an area of your site devoted to Frequently Asked Questions – Especially if you focus on a type of travel that is unique or complicated. (Destination Weddings, Honeymoons, Groups, or fully customized tours) [ See an example ]

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