Category Archives: Latest News

Time saving apps

We’re all busy, and taking the time to research new software or productivity enhancements can be time consuming. Here is a list of the apps various people at Passport Online use to keep organized, and save time. Hopefully at least one of these will be a great solution for you.

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Introducing Jeanne Colombo

Jeanne Colombo is the Vice President of Supplier Relations for Passport Online Inc. She is responsible for building and maintaining supplier relationships and supplier content for Passport’s emarketing and ecommerce solutions for travel agents, agencies and organizations.

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Management Changes Positioning the Company for Further Growth

Today we are announcing the retirement of co-founder and Sr. Vice President, Randy Goodrich. ReplacingΒ Randy in his role will be travel agency veteran Jeanne Colombo, presently Director of Marketing and Sales for Travelink, the 2011 American Express Travel Representative Network Agency of the Year.

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Attention Agents: Spam Alert

ATTENTION AGENTS: I’ve been receiving these messages and wanted to give our agents a heads up and let them know that messages like these are spam, are trying to phish, or trying to give you a virus.

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β€œGood morning! Passport Online! This is Tracy. How may I help you?”

β€œGood morning! Passport Online! This is Tracy. How may I help you?” I say that so many times during the week that I really don’t think about it, but yet, that’s my true passion on the job. When you call, I want to know how I can best help you, and as quickly as possible […]

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Meet Joan Lundberg

I joined Passport Online in April of 2011 so I guess it’s about time I introduced myself!Β  The career path that led me here may not be thought of as typical for someone working in this industry but for reasons we’ll never fully understand life events have a way of directing us down a certain […]

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Hug a Travel Agent

We Love Travel Agents About 25 years ago I started a successful campaign at Choice Hotels we called β€œWe Love Travel Agents”. We did this because travel agents delivered the highest rated business from all intermediaries. We wanted more. Fast forward to today. Travel agents (not to be confused with an OTA) deliver the highest […]

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Do your clients prefer to book trips online?

GfK MRI’s Market-by-Market Study asked adults to agree or disagree with the statement “I’d rather book a trip over the internet than meet with a travel agent”.Β 

Also posted in NexCite, Passport Online Products, Tandem, VacationPort | | Leave a comment

Adding Social Media “Badges” to your email signature

I have had a lot of agents ask recently how they can add Facebook, Twitter, LinkedIn, etc “Badges” into their email signature.Β  The specifics varies depending on which email program you are using, and which particular Social Media program badge you want to add to your signature.Β 

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Agent SociaLink in Action! – Build A Blog

Agent SociaLink went live this week and, after our first training session, we’ve already seen multiple agents putting the tools to use.Β  John Kagey, from Red Bird Vacations,Β is our first agent to utilize Build A Blog.Β  Take a look at the steps below to see how he is using Agent SociaLink to drive customers back […]

Also posted in Agent SociaLink, Passport Online Products, Search Engine Optimization, Social Media, Website Marketing | | Tagged , , , , , | Leave a comment