Category Archives: Latest News

Making Tough Business Decisions: Indispensable Research for Measuring Travel Agency Success

Be sure to read this recent comprehensive report from ASTA and Travel Market Report about the strong financial success story happening in the travel agency community. As the leader in travel agency website, email and social media marketing, Passport is seeing these successes first hand for our customers. Our own Marilyn Macallair is quoted on […]

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Some successful Social Media posts

We wanted to show everyone some examples of posts that we’ve created that agents have found successful and shared with their clients. Feel free to share these, or any other, posts of ours on your own Facebook page.

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Dramatic spike in cruise bookings during 2013 wave season

I wanted to share some pretty exciting news about our customer success with the Tandem Cruise Booking engine! We know adopting new tools takes time, and we have been patient. We have also been working closely with our users to enhance this product and provide the best shopping and booking experience for our agent users.

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Some questions with Denise Vogel

I got a chance to ask Denise VogelΒ owner ofΒ Click of the Mouse a few questions. Denise writes a great blog,Β Β is very active on Facebook, Pinterest, and Twitter.

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Instagram

Good News! Passport Online now has an Instagram account. Instagram is a free photo-sharing program will allow you to take pictures and share with your Instagram users as well as post to Facebook and twitter. There is also a Costco app that works with Instagram, you can send any of your Instagram pictures to Costco […]

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Do you provide enough detail?

I see a lot of great content on agency’s web sites, however there is always room to increase the amount of content. Let’s look at a few examples.

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DNS Services Invoice

I have receivedΒ several phone calls from customers asking about an Invoice that theyΒ received in the mail. The invoice for $65 isΒ from a company called DNS Services, out of Vancouver Washington. Please do not pay that invoice. Passport Online does not work with DNS Services.

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Making a Social Media Plan – a one-week snapshot

Creating a Social Media “plan” can be a great way to keep yourself and your business on track. Remember though, even with a plan, there will still be interesting items that you’ll see during the week and want to share – Go for it! The “plan” is just there to provide a basis. The example […]

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Introducing…Leah Loe

I am very excited about joining the Passport Online team.Β  As the newest Customer Support Counselor, Β I am learning something new every day and I am really getting to meet our customers and I am enjoying the challenge!Β  After over 20 years as a travel consultant in one form or another, it is nice to […]

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Adding Photos or Linking files in your NexCite

Are you having problems adding photos or linking your files in your NexCite Website? We have the answer! Have you ever heard the phrase, “what’s in a name?” ? In this case, what’s in a name is probably the culprit, and you will need to rethink how you name your files. If you have saved […]

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