Monthly Archives: December 2009

Social Media Success Stories

In a recent post, I mentioned that Passport Online has been working with travel agents over the last several months on ways they can incorporate social media into their business. We’re starting to see some tangible results. And the really interesting thing is that folks are experimenting with different approaches as they identify what works […]

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Luxury Travel Expo in Las Vegas: The Good News and Better News About Social Media in Travel

I participated on a great panel at LTE discussing how agents can use technology to help grow their business. Not surprisingly, a lot of the emphasis was on agents using social media tools. The good news is that there appears to be a growing consensus that social media is a perfect fit for travel agents, […]

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Some Observations From The Luxury Travel Expo

I’m heading back to Portland this afternoon after attending my first travel-industry trade show, the Luxury Travel Expo. Travel has faced the same challenges as most industries. But, what I found very refreshing was that there is all kinds of optimism. What I found most exciting came from some remarks from the opening session today.

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The Luxury Travel Expo (And Social Media)

I am a relative newcomer to the travel industry. Sure, I’ve traveled quite a bit, but this is a new and very exciting world. I’m very fortunate and grateful to be working with Passport Online on their social media program. Today, I will get to see Greg Kott talk about social media on a panel […]

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